MATTHEW JAMES REMOVALS

WILMINGTON REMOVALS

As one of the 650 members of BAR, Matthew James Removals Wilmington now ensure that the standard of service provided meets with the Office of Fair Trading (OFT) Consumer Codes Approval Scheme. This is a scheme that ensures that your interests are safeguarded at all times. Not only during the actual move process but in the stages before including when you receive a quotation.

To be approved by OFT, BAR have produced their own Codes of Practice which every single member of the Association must follow. These Codes of Practice have been developed to provide the following to you the customer.

Firstly, they provide protection of all your monies as they have created and set up a centralized reserve fund. So if any problems do arise and monies need to be returned they can be done.

Secondly, there is an independent redress scheme so you know that if you do have any problems with the removal company you have hired a third party will look at the situation. Plus if they do identify any problems then disciplinary procedures will be undertaken.

Thirdly, as a member Matthew James Removals Wilmington will allow their services to be comprehensively monitored. This includes not only visits being carried by independent inspectors but also through surveys of their customers.

To enable us to provide you with the most precise quote we would recommend getting one of our estimators out for a free no obligation estimate or completing our FREE ONLINE ESTIMATE FORM HERE ».