OUR REMOVAL SERVICES
Our services allow you to choose a collection and delivery option to suit your requirements.
From full relocations to shared loads, baggage and even single items; let Matthew James take the stress out of your removal …
EUROPEAN SHARED LOAD
A part/shared load service is a cost effective way to move your goods to and from your destination. The reason this service is so cost effective is that you share the vehicle with other consignments and therefore the vehicle costs are also shared. All consignments are individually prepared, numbered, labelled and inventoried to ensure all items are correctly delivered to you. The main advantage of a part load service is that you will receive the Matthew James service of excellence at the most cost effective price.
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EUROPEAN PREMIUM SERVICE
A direct service combines Matthew James’ service of excellence with the added advantage of a dedicated collection date and express delivery timescale. Handling of your effects is minimised as they remain on the same vehicle throughout. Although your delivery will be carried out in conjunction with other clients’ consignments, this means you will share the cost of the vehicle and your consignment will be prioritised for onward delivery typically within 7-10 days of collection.
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EUROPEAN DEDICATED SERVICE
A dedicated service gives you the flexibility to choose your collection and delivery dates. This service means you will have exclusive use of one of our bespoke removal vehicles. This service guarantees the Matthew James service of excellence and peace of mind that your moving dates can be fixed, allowing you the convenience to make travel arrangements and plan your arrival. All delivery dates are subject to EU laws on driving time. We can confirm the timing prior to any booking.
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EUROPEAN SHARED LOAD
If your collection and delivery dates are flexible, our European Shared Load service is the most economical way of moving your possessions across Europe.
Our European Shared Load service provides space for your goods on one of our regular vehicles travelling to a range of popular European destinations. Your consignment will be individually prepared, numbered, labelled and listed in line with our Bronze, Silver, Gold or Platinum service depending on which service you opted for. Your goods will be transported in consolidation with other clients on an MJGR road train and delivered to your new home within an agreed period. This means that you only pay for the space you use on the vehicle, keeping costs down whilst still benefiting from the excellent MJGR service.
Your goods will usually be handled throughout the move by our own staff, transported on one of our own specialist vehicles and delivered by our own people at destination.
HOW IT WORKS
1 We will prepare a quotation based on either your list of items provided, your home survey or your video survey.
2 We agree the period during which the goods are to be collected. We will contact you the day before with an estimated time of arrival.
3 We will prepare everything for you in line with the service you opted for, Bronze, Silver, Gold or Platinum once this is complete your consignment will be sent in consolidation with other clients.
4 Delivery will be within the agreed time period. We will contact you the day before with an estimated time of arrival.
5 We can often offer collection and delivery in consecutive weeks for the most popular destinations.
6 We can offer storage In between collection and delivery if required.
EUROPEAN PREMIUM SERVICE
Our European Premium service cost-effectively reduces the transit time from collection to delivery and provides the advantage of a guaranteed collection date.
The European Premium service is ideal if you need your goods collected on a specific date and require an express delivery, but do not need the exclusive use of the whole vehicle. Your consignment will be individually prepared, numbered, labelled and listed in line with our Bronze, Silver, Gold or Platinum service depending on which service you opted for. After packing it will be either loaded directly onto the road train or returned to our depot for loading and immediate dispatch. Other consignments, that are ready to leave at the same time, may be carried on the vehicle helping to spread the transport costs.
Your consignment will benefit from prioritised delivery, typically within 5 – 7 working days of collection, depending on the destination.
HOW IT WORKS
1 We will prepare a quotation based on either your list of items provided, your home survey or your video survey.
2 You can choose the dates you would like your goods collected, obviously subject to availability.
3 On the agreed dates we prepare your goods in line with the service you opted for: Bronze, Silver, Gold, or Platinum.
4 Other goods may be carried on the vehicle, and delivered en route, but your goods will not be disturbed until they arrive at the delivery point.
5 We will contact you the day prior with an estimated time of arrival.
6 Our staff will deliver your goods in line with the service you opted for.
This service is only available for larger consignments.
EUROPEAN DEDICATED SERVICE
A dedicated service that allows you to choose fixed collection and delivery dates.
Our European Dedicated Service gives you exclusive use of the vehicle throughout your move. Your goods will be collected on your required date and each item individually prepared, numbered, labelled and listed in line with our Bronze, Silver, Gold, or Platinum service depending on which service you opted for. The vehicle will then travel directly from your home to your new address where the goods will be delivered on your required delivery date to your precise instructions. No other goods will be carried on the vehicle. This ensures the fastest possible transit time door to door.
Delivery dates will, of course, be dependent on ferry schedules and subject to European driving regulations.
HOW IT WORKS
1 We will prepare a quotation based on either your list of items provided, your home survey or your video survey.
2 You can choose the dates you would like your goods collected, obviously subject to availability.
3 On the agreed dates we prepare your goods in line with the service you opted for: Bronze, Silver, Gold, or Platinum.
4 Your goods are loaded on to the dedicated vehicle either at the property or via our depot.
5 The vehicle travels directly to your new home solely for your use.
6 Our staff deliver your goods, in line with the service you opted for, on your requested delivery day.
The above is subject to delays out of our control such as ferry/train delays, European driving restrictions, strikes/protests in various countries and operation stack.
Weekly Services to Europe…
At Matthew James Removals we offer regular services to and from Europe, throughout the year. From dedicated removals to shared-loads or even single items, we offer a service to meet your requirements. Our expertise, know-how, local knowledge and specialist vehicles make us the obvious choice for moving to Europe.
Recognition
Our company has been accredited to ISO 9001, ISO 14001 and ISO 45001. We are members of IAM (International Association of Movers), the world’s largest trade association for the global removals industry.
Our storage facilities in Europe
All of our depots in the UK and Spain offer fully containerised storage facilities in modern and secure warehouses. Shared-loads are consolidated at our depots in the UK and Spain for onwards transport to Europe and beyond.
Insurance
We can arrange a bespoke insurance policy aligned with your Bronze, Silver, Gold or Platinum service, to ensure that your treasured possessions are covered in the unlikely event of an accident occurring. Please speak to your designated Move Manager who can guide you through this process and advise you accordingly.