Matthew James are proud to announce that they have been accredited with ISO 9001. This is not an industry requirement but a testament to our focus on quality, continuous improvement, and professionalism.
It makes the quality of our services clear, measurable and controllable and sets us apart in the market that we operate in.
For our clients, this means that you have objective proof that our organisation attaches great importance to quality standards and services that are regularly assessed by an independent company. It also means that we have increased the quality of our services and raised our employees’ awareness to these standards in order to provide our clients with the very best level of service in the marketplace.
ISO 9001 quality management system places us at a higher level than the vast majority of our competitors.
You can have confidence that we have clear processes and responsibilities throughout the entire organisation, and customer satisfaction is at the very core of our business.